Shipping & Payment

Shipping

Dear Customer, we will make our best to ship out your order as soon as possible. 

Orders will generally leave our warehouse within 1-2 business day depending on ordered items. 
Once your product(s) has shipped, you will receive a shipping confirmation email as well as a shipment tracking number for your order. 


After you successfully place your order and have received an e-mail confirmation of shipment, you can track its status on our website by using the order number provided on your order confirmation email or via http://track-trace.com

Available shipping methods:

  • Airmail (+ US $15, 14-20 days) 

    We can only reship lost or damaged mail. The post office provides a tracking number but this number maybe useless in some countries. Airmail is the same as USPS in U.S.

 

  • Express courier delivery / DHL (+ US $80-140, 5-7 days) 

    Fastest way to get the hard copies of ordered items. DHL provides a tracking number. The actual cost will be calculated during checkout.

 

  • Download (FTP / HTTP)

    The fastest and most convenient way. You will have the download link in the same day your payment received. Best method to get PDF documents and small programs. We use different FTP / HTTP servers and will provide you with fastest speed for your location.

Payment

Dear Customer, please note that all orders are processed after 100% payment received.



The available payment options are:

 

  • PayPal is a very fasy and most secure way. We'll receive your money and start to process your order the same day your payment sent. You can use your VISA/MASTERCARD to send money by PayPal

 

  • Bank Transfer usually takes ~ 1-5 business days. Additional transfer fee may be applied (~ US $15-50). After money sent it is recommended to send us copies of payment documents. This will help us to identify your payment and process your order faster. Additionally, please inform us in case you need an invoice.

 

Prices listed on the website do not include any bank and shipping charges.