How To Order


If you're a new customer notice the following information

Ordering With The Shopping Cart

How do I put items in the Shopping Cart?

My Shopping Cart looks right. How do I finish my order?

How can I change the quantity of an item I have in the Shopping Cart?

How can I remove something from my Shopping Cart?

 

If you're having trouble finding what you're looking for, please, follow the instruction

Find The Items You Want

Search by "Search" bar 

Product Specific Search Tips

More product information

Can't find what you're looking for?

 

 

Ordering With The Shopping Cart

 

How do I put items in the Shopping Cart?

If you want to order an item from auto-files.com, click the "Buy now" button on the item's product detail page (The "Buy now" button is also located on the page that contains categories of products.

Functionally, there is no difference in what place you click on the button).  Once you've added an item to your Shopping cart, you get to the checkout page. You can start with the order or you can keep searching or browsing (by clicking on the “Continue Shopping” button),

until your Cart contains all the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the "View Cart" button at the top right of any of our pages.

 

My Shopping Cart looks right. How do I finish my order?

Click the orange "Submit" button at the bottom left of checkout page. It is necessary to fill in the order form on the website. In a form, you should type in your personal data (country, city, e-mail or phone, nickname).

You could also choose the convenient way of delivery (DHL, FedEx, TNT or regular post) and payment (Western Union, Bank transfer or WebMoney, PayPal, MoneyGram).

The delivery pack contains information on your order, activation codes and instructions for installation.

If you have lost the software instructions for installation or the link to download a file has expired, please, send us an e-mail request, specifying your e-mail address, nickname and the name of the program. We will send you all needed instructions and re-activate the links to the files.

 

How can I change the quantity of an item I have in the Shopping Cart?

You can access your Shopping Cart at any time by clicking on the "View Cart" button at the top right of any of our pages.

For each item you have in your Shopping Cart you'll see a box showing the quantity and the total price. If you'd like to change the amount for any of the items, enter the Checkout page (by clicking the "View Cart" button at the top right of any of our pages) change amount in the "Countbox and click the "Update"link underneath it.

 

How can I remove something from my Shopping Cart?

You can access your Shopping Cart at any time by clicking on the "View Cart" button at the top right of any of our pages. Every item in your Shopping Basket has a "Delete" link next to its picture. Clicking this link removes the item from your Shopping Cart completely.

 


Find The Items You Want

 

Search by "Search" bar

You can use the search bar at the top of any of our pages to search for whatever you're looking for by, for example, brand(Caterpillar, John Deere, JCB, Komatsu, etc), product name (Caterpillar SIS 2012, CASE IH AG North America 2012, Mercedes EPCnet 2012).

 

Product Specific Search Tips

There are many different types of engines, trucks, tractors. You may use the particular name of the truck or engine in search query.

 

More product information

On an item's Product Detail page you'll be able to see lots of useful information about the item including pictures, product features and technical information when relevant.

 

Can't find what you're looking for?

If you don't find what you're looking for, it could be that we're not currently selling the item you're hoping to buy.

If your request is directly related to one of the groups of products on the site auto-files.com. You can query by using our feedback form.